START UP: Pillar Bank Focuses on Supporting Relationships
11 Jan 2024
News, Eau Claire
When a business customer reaches out to Neil Mathwig, market president for Pillar Bank in Chippewa Falls, it’s not usually on his office phone, but on his cellphone. That’s not a problem for Mathwig, who has spent nearly 30 years in the banking industry in Chippewa County. In fact, Mathwig considers it a point of pride: It means he’s built strong relationships with his clients and that they’re comfortable reaching out on their terms.
“Small business owners don’t work 9 to 5,” Mathwig says. “They work seven days a week, and they start at 5am and they don’t stop until maybe 9pm.”
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